We would recommend Business Toolbox Cumbria (BTC) for website design, maintenance and hosting without hesitation. We had previously worked with a large, well-known UK company and found that any request for changes needed to be chased, were incorrect or not executed at all. As an SME we were not valuable enough for a personal service and we were getting frustrated that we were not being listened to. We moved to BTC in June 2020 and we have not looked back. Kate is responsive, works closely with us and took ownership of the site on our behalf. She is pro-active with offering ideas and solutions and is genuine and honest. We have a great relationship and the result is more enquiries through our website with a great conversion rate. Thanks to BTC we feel more in control of our online presence.