Jane CLINGAN - Director & practice manager, Day Cummins Ltd

We would recommend Business Toolbox Cumbria (BTC) for website design, maintenance and hosting without hesitation.  We had previously worked with a large, well known UK company and found that any request for changes needed to be chased, were incorrect or not executed at all.  As an SME we were not valuable enough for a personal services and we were getting frustrated that we were not being listened to. We moved to BTC in June 2020 and we have not looked back.  Kate is responsive, works closely with us and took ownership of the site on our behalf.  She is pro-active with offering ideas and solutions and is genuine and honest.  We have a great relationship and the result is more enquiries through our website with a great conversion rate.  Thanks to BTC we feel more in control of our online presence.


Having worked with Kate for many years I have to say that the innovative thinking, value for money and customer experience is superb. Kate created two of our websites and worked on various social media campaigns with us and logo design. I would highly recommend Kate to anyone who needs a new website or would like to work on branding and logo design.
Very competitive prices, met all deadlines and is local.


I was introduced to Kate by Emma j Gooch. I was working on Women Out West project. I had an extremely tight deadline. I needed a website, logo, slogan in one week. I had very little time to spare her as I had to work on the build. Kate came back with the logo, colours, website and social media in less than a week. She's amazing. A breath of fresh air and a joy to work with!!! I highly recommend Kate.


Kate recently updated my website and designed a new logo for my business, and I would highly recommend her. My website was over 10 years old and I knew it needed to be refreshed and made mobile-friendly. Busy running my business, I gave her this vague brief and left her to it. She used clever questioning to understand what I needed, and then surpassed my expectations by using her skills and creativity to design a fantastic logo, apply new colour schemes and layout to my website, new images and suggestions for a few other improvements. Having been given very little direction by me, I was blown away with how much she achieved. I am absolutely delighted with the results, and what's even better is that it was achieved for a very reasonable cost.


Kate is very professional and so easy to work with - no matter how picky we were she always accommodated our requirements. Her attention to detail is very impressive and it was comforting that if we missed something Kate had it covered. Can’t recommend her highly enough.

Sue mcdonald - fundraising manager, macmillan cancer support

We asked Kate to produce a logo for a high-profile third party event - the logo is fantastic! This led to her producing a very professional brochure and then a website for us. Kate worked to a very tight deadline and also offered advice re social media! I would, unreservedly, recommend Kate if you are looking for this type of business service.

jason gooding - former ceo, carlisle city council

Kate worked very closely with the City Council on making the Carlisle Ambassadors a real success. Her friendly but tenacious approach built a diverse and sustainable partnership to promote the interests of the city. I would have no hesitation at all in working with Kate on future projects and enthusiastically recommending her to others

catherine clifford - managing partner, lansdowne hotel eastbourne

We used Business Toolbox Cumbria to help us to be more visible on the internet in terms of Social Media presence. We really struggled knowing which channels to be on and what sort of content we should be putting on. Kate showed us exactly what we should be doing and made it seem so easy. Now we know what we are doing, we are getting found more easily and are able to promote our products in so many different ways. Thank you!

agniezka sheppard - fundraising manager, Macmillan cancer 

Having Kate on the “team” for our large scale charity project has been a lifeline. Not only is she is friendly, professional and creative, she has gone over and beyond our expectations, dedicating time to deliver fantastic results. Kate is full of ideas, which have helped drive the project forward. I highly recommend her!

ian bannerman - journals director, blackwell publishing 

Kate is a talented salesperson, who quickly earned the trust and confidence of colleagues and customers. She consistently delivered outstanding results and was a pleasure to work with. I recommend her highly.